The majority of products are now made in Asia with locations in Japan, Taiwan, and China. Umbra is a Canadian brand, but since the ‘80s they’ve outsourced their manufacturing. Friends Les Mandelbaum and Paul Rowan control the company to this day. Umbra is currently owned by their two original founders. Bringing attention to what customers can afford is a huge step to making this brand one worthy of attention. The fact that this company actually lowered costs compared to many on the market who only continue to skyrocket says a lot about their focus. I will be cruising their online store, well… right now!” I recently popped in with a friend on a mission and realized it’s hella reasonably priced and has all the house extras someone with simple taste could want. This isn’t to say it is expensive, at the time I could barely afford Ikea. “ Long ago I put Umbra into the expensive category. Ultimately, we won’t focus too long on this as we’re mainly discussing the site, but we did think it was worth it to feature one review that really focuses attention on the cost: Their Yelp only has 20 ratings, but still comes in with 3.4/5 stars. The fun part about this business is they double service with physical locations as well. Nice company to work with, no questions asked, just good customer service when there is a problem.” The return was easy to get done and the reorder was too. Quick shipping combined with the easy service and site make this one a winner to many customers.Įven regarding returns, one Umbra review mentioned, “ Upon receiving my order I realized I had ordered the wrong size. Many have noted their interactions with support workers and how smoothly the transactions ultimately are. Their customer service is applauded on Trustpilot. Customers love how it’s an “ Easy to navigate site, easy checkout. TrustPilot reviewers would agree with this sentiment as the business sits at 4.5/5 stars based on over 460 ratings on this platform. It just happens that the majority of comments are very in favor of Umbra. While some companies will edit the comments made, this business leaves the good and bad. The great part about the brand site is the lack of bias.
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